Frequently Asked Questions

How far is to the restaurants, to the shopping, to the public clear water beach ?

It is 10 min ride with a tuk tuk 


Where are the train and the bus station ?

It is also 10 min ride with a tuk tuk


What to see ?

Turtle hatchery 200 m away

Cinnamon plantations and moonstone mines, 15 min with a tuk tuk

Diving

Coral and fishes watching, snorkeling

Trip to Galle Fort (19 km)

National Parks and rain forest trips


Can we rent scooters and bicycles ?

yes, there are many places where you can rent them


How far is the airport to Casa Hikka Villa (Hikkaduwa) ?

Now the freeway is direct, that's mean 2h30 drive


Can you organize the transfer from / to airport ?

yes, we can


If we are a group of more than 6 pax, can we have the Casa Hikka Villa only for us ?

Yes, up 6 pax, you can


What about cancellation's fees ? How to manage a cancellation 

In case of cancellation, we must get your cancellation's order per phone, per what's app message or per email at least 24h before the checking time of your stay (2pm) in any cases - mandatory.


What happen if you miss the deadline of 24hours ?

A fix amount of LKR 3'000 will be charged on your advance and will be kept as cancellation fees and you can report your booking for another date of your choice.


What about your advance in case of cancellation ?

We don't have any refund policy, we kindly accept to report* your booking for another date of your choice, if available. NO MONEY REFUND in any cases. (*free of charge if info got 24h before check-in time).


Why this rule ?

We had to refuse a lot of booking because of last minute cancellations, this unfair practice has a very high cost for us and for our staff. An early cancellation allows other guests to enjoy CASA HIKKA VILLA. 


We thank you for your understanding and looking forward to welcome you in CASA HIKKA VILLA. Your Casa Hikka Villa's team, 30th April 2021.